At Snow Goose Lodge, we understand that life sometimes throws a curve ball and plans unexpectedly change. We make many preparations, including purchases and scheduling our staff, based on reservations. Cancellations affect us greatly, therefore you must agree to the following cancellation policy at the time of booking:
If your plans change after your reservation is confirmed and you booked directly through our website or via phone, cancellation notice is required 3-days in advance of your arrival date. With this advance notice, we will refund your credit card deposit minus a $20 cancellation fee per room reserved. The $20 cancellation fee per room also applies to changes to your arrival/departure date that result in a shorter stay.
Reservations canceled less than 3-days prior to your arrival date will be charged in full, unless your room(s) are re-booked by another party. We will make every effort to re-book your room(s) and will refund any room(s) we are able to re-book minus a flat $20 cancellation fee.
Trip Insurance
As we do realize that there are things in life outside our control, if there is an accident, inclement weather or other such delays, call us and we will see what we can do for you.
We highly encourage guests to consider purchasing trip insurance in the event an emergency arises that impedes your travel plans. A visit to InsureMyTrip.com to compare affordable options is well worth your travel investment. All canceled reservations, regardless of notice or reason, will be charged a $20 cancellation fee.
Third Party
If you made your reservation through a third-party website such as Booking.com, Expedia, HotelTonight, Vrbo or Airbnb, you are bound to the cancellation policies agreed to when booking on their website. The cancellation policies on their website do differ from our standard cancellation policies and range between 50%-100% loss of your deposit. Any reservation made on a third-party website must be canceled through the third-party website.
By booking directly with Snow Goose Lodge via www.snowgooselodge.com or by phone, you are always better protected.